Frequently Asked Questions
Products
What is the Cenit Kit?
A travel compression system: bags plus a compact USB vacuum that removes the air from your clothes, saving up to 70% of the space in your luggage.
What do the bundles include?
Bundles of 2 or 4 Cenit Kits include a free carry pouch. You'll see the price of each option on the Cenit Kit page.
How does the Tracking Card work?
It works with Apple Find My: add it to the Find My app on your iPhone and see where your wallet, luggage or backpack is.
How long does the Tracking Card battery last?
Up to 8 months on a single charge. It is also IP68 water resistant and just 1.8 mm thin.
Shipping
How much does shipping cost?
EUR 4.95 in the European Union, GBP 4.95 in the United Kingdom and USD 5.95 in the rest of the world.
When is shipping free?
On orders over EUR 45 in the European Union, GBP 45 in the United Kingdom or USD 49 in the rest of the world.
Where do you ship?
To the European Union, the United Kingdom and other countries such as the United States and Canada. You'll see the available countries at checkout.
When will I receive my order?
The estimated delivery time for your country is shown on each product page before you buy, and you'll get an e-mail when your order ships.
Returns
What if I'm not happy with my order?
You have a 30-day money-back guarantee. Write to support@wearcenit.com and we'll help you.
My order arrived damaged. What do I do?
Write to support@wearcenit.com with your order number and a photo, and we'll review it with you.
Still have questions? We're here to help.
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